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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lynda Zangerle

March 2, 2026

5  out of  5
rating by Lynda Zangerle
"I had the absolute pleasure of taking with Matt Whipple as I obtained insurance for my home and cars. Matt was informative in helping me decide the coverage that I needed, suggested additional products that made sense for my life and answered all of my questions during the process. With Matt's help, I was able to reduce the monthly cost of full coverage car insurance by $335. I am still amazed at the savings that Matt was able to provide me. I was so impressed with customer service that Matt provided, I have recommended him to my friends and family. I had been with my previous insurance company for a decade and I can happily say that I will be be staying with Matt and State Farm."
We responded:
"Thank for the great review! Matt is very knowledgeable on Home, Auto and Life Insurance. Thank you so much for the referrals, it means a lot to our agency! "
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B.J. Thelander

February 25, 2026

5  out of  5
rating by B.J. Thelander
"Chad's office is the best State Farm office I have ever been in. I have been with State Farm for many years, and I have never found it so easy to get my auto and my home insured, as I did with Chad and his team. If you need great customer service, and prompt response times to any inquiries, please call Chad's office. You will not regret it!"
We responded:
"Thank you for the great review! We are not perfect but strive to provide great customer service while educating our customers to make sure they have the coverage they need for their assets and family. "
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Prasad Rau

February 9, 2026

5  out of  5
rating by Prasad Rau
"While I was shopping for home+umbrella+auto insurance, we came across Chad Elder's State Farm website on google. I took a chance and texted Friday evening requesting an appointment over the weekend. Chad promptly called Saturday AM. He was very courteous, professional and very helpful. He spent almost an hour explaining the details and providing a very competitive quote (almost 40-50% lower) for the same coverage I had with another insurance company. It was a no-brainer. Monday my wife, I and our fur baby were at his office in Oks Hills off Cornell road signing the paperwork. By mid-week, I had cancelled my coverage with my existing insurance company and was an extremely happy customer of State Farm. Chad demonstrated exceptional no-pressure customer service, good bedside manners and was super helpful throughout the process. We came away extremely satisfied and the experience was painless and topnotch. I would highly recommend Chad Edler and his team at State Farm."
We responded:
"Thank you for the great review! It was great to meet you and your wife and get the coverage you needed for Home and Auto Insurance as well protecting your assets with an umbrella policy. I will see you two at the Cedar Mill Saturday markets starting in May. "
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Jamie K

January 31, 2026

5  out of  5
rating by Jamie K
"Chad was extremely helpful with all of our insurance coverage needs for our family. Great Communication Easy to talk to"
We responded:
"Happy could help with Home, Boat and Auto Insurance and bundled it all for a great price! – Chad Elder - State Farm Insurance Agent"
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Matt Tiffany

January 31, 2026

5  out of  5
rating by Matt Tiffany
"Chad is great to work with! Very responsive and easy to work with."
We responded:
"I enjoyed working with you and Kristyn to help get your family the right coverage and save some money on Home and Auto Insurance. Our office enjoys helping the Beaverton community with their insurance needs. "
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Stephanie Wonzong

January 29, 2026

5  out of  5
rating by Stephanie Wonzong
"Chad helped me set up my new car insurance quickly and saved me a significant amount of money each month!"
We responded:
"Thank you for highlighting our service! We’re proud to help our neighbors find the right Auto Insurance coverage to help protect their assets. – Chad Elder - State Farm Insurance Agent "
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Rod Thelander

January 16, 2026

5  out of  5
rating by Rod Thelander
"BJ Thelander has been very helpful to me in explaining and going over my insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jesse Brusaschetti

January 12, 2026

5  out of  5
rating by Jesse Brusaschetti
"Had the pleasure of setting up an Auto and Life policy with Matt, straight to the point and got everything set up in a short time."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ashton Brown

December 31, 2025

5  out of  5
rating by Ashton Brown
"I had an exceptional experience working with Chad as my agent. As someone who was initially overwhelmed by the complexities of car insurance, I truly appreciated how he took the time to break down the basics and explain my coverage options in plain and simple. His patience and expertise made the entire process seamless. I highly recommend his services to anyone looking for an agent who genuinely cares about their clients understanding and peace of mind."
We responded:
"Thank for great review Ashton. Our office works to educate customers to make sure their family and assets are protected. Home, Auto and Life Insurance are the key pillars to being protected. Have a great New Year! "
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Madison Brown

December 23, 2025

5  out of  5
rating by Madison Brown
"So happy I got to work with Chad and his team! From start to finish, everyone was incredibly friendly, knowledgeable, and genuinely helpful. They took the time to make sure I fully understood my options, and I left feeling confident, informed, and truly supported. I couldn’t recommend them more!"
We responded:
"Thank you for the great review! There are a lot of options other there and we are happy to be able help with your Auto Insurance needs. "
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Alla Whipple

December 15, 2025

5  out of  5
rating by Alla Whipple
"The whole process of applying for insurance for very easy, professional and quick. We are very pleased. We will gladly recommend Matt to our friends and relatives."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kelly Friedrich

December 14, 2025

5  out of  5
rating by Kelly Friedrich
"Matt was great a saved me and my finance close to $1,800 a year. He was available for questions and helped trouble shoot any problems that came up! Thank you Matt!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Taft

December 12, 2025

5  out of  5
rating by Michael Taft
"Matt Whipple was a great helping in asking my questions about auto policy."
We responded:
"Matt does a great job at our office, thank you for the great review! "
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Jill Mcdonald

December 12, 2025

5  out of  5
rating by Jill Mcdonald
"Personable, professional, knowledgeable"
We responded:
"Jill, you and Lyle were fantastic to work with, so happy we could cut your insurance in half for Homeowners, Personal Liability Insurance and Auto Insurance. "
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collin wright

November 26, 2025

5  out of  5
rating by collin wright
"Chad was excellent! He solved an insurance issue I had very quickly and made the process smooth. Definitely recommend."
We responded:
"Collin, thank you for the great review! We are happy we could help resolve your issue for Home and Auto Insurance."
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Isa

November 14, 2025

5  out of  5
rating by Isa
"Matt was super helpful and really took the time to explain and go over all my life insurance options. I often feel nervous about these type of things but Matt was clear, honest and super friendly! I was super happy with the service!!"
We responded:
"Thank you so much for the great review! Matt does a great job with all aspects of Home, Auto and Life Insurance. We pride ourselves on customer service making sure our customers have the right coverage. "
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Tony Leneis

November 8, 2025

5  out of  5
rating by Tony Leneis
"My car died, and there were some unusual circumstances with a safety recall on the new car I bought to replace it that complicated the transition. Chad Elder's office alerted me to a problem and helped ensure my new vehicle was insured properly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your auto insurance needs, just let us know!"
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Elizabeth W

November 8, 2025

5  out of  5
rating by Elizabeth W
"I’ve been with the State Farm Hillsboro office for almost 30 years. I’ve always received excellent customer service and support when I needed to file a claim. Chad Elder and his staff are wonderful! Love the new office and location."
We responded:
"Thank you for the wonderful review! We take pride in educating our customers on getting the right insurance coverage specific to the needs of the customer while also providing great customer service. We truly appreciate your support of State Farm for 30+ years! "
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Jacob Johnson

November 8, 2025

5  out of  5
rating by Jacob Johnson
"Chad is a great agent and very helpful. I was extremely delighted with my experience and I’m super pleased I have a real person I can contact without having to go through a phone tree if I ever have any questions about my policy."
We responded:
"Jacob, thank you for the great review! We strive to help our customers deal with life's unexpected turns and make sure they have the right coverage in place. Thank you for trusting our Agency with your Home and Auto Insurance needs. - Chad "
Profile photo of Jeka Lyakhov

Jeka Lyakhov

October 29, 2025

5  out of  5
rating by Jeka Lyakhov
"Chad has been incredibly patient, knowledgeable, and personable. It’s so nice to talk to the same person each time instead of being passed around to different agents over the phone. He offered us a great price and a personalized plan tailored perfectly to our needs. Jessica at the front desk is also very professional, efficient, and kind. Their new location is great, it’s clean, welcoming, and very convenient. Highly recommend!"
We responded:
"Jeka, it was great working with you and Alex. You two did a great job asking questions to make sure your home, auto's and rental dwellings are protected. Looking forward to further discussions on Life Insurance. "
Profile photo of Rasitha Wickramaratne

Rasitha Wickramaratne

October 21, 2025

5  out of  5
rating by Rasitha Wickramaratne
"Great customer care. Great pricing and timely responses!"
We responded:
"Thank you for the great review! I enjoyed working with you and Amanda on your Home and Auto Insurance needs. Congrats on the new home. Best regards, Chad and the team at State Farm Insurance. "
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Sarah PNW

October 20, 2025

5  out of  5
rating by Sarah PNW
"Matt was very kind and helpful! He was able to help me with my insurance needs."
We responded:
"Thank you for stellar review Sarah! Matt does a great job at our office in providing the right Home, Auto and Life Insurance options for the customer. "
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Valiantsina Darazhei

October 20, 2025

5  out of  5
rating by Valiantsina Darazhei
"Matt is very knowledgeable and makes switching insurance very easy! Love working with him."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your Auto insurance needs."
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Natalie Mendez

October 20, 2025

5  out of  5
rating by Natalie Mendez
"Matt’s experience shines at this office. He always does his best to make sure all bases are covered. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Anil Pandey

October 15, 2025

5  out of  5
rating by Anil Pandey
"Excellent service! Chad is professional and provides great, budget-friendly options. Highly recommend!"
We responded:
"Anil, it was great working with you on insurance on your rental property. We love to assist the Hillsboro area in Auto, Home and Life Insurance. "